Direct: 858-452-4265
Toll Free: 800-488-3334
Email: tech@abacuslaw.com
Technical Support Contact Information
95% of all support calls are answered immediately by a trained, dedicated, in-house Abacus 1031 technician, not by a dispatcher. And not by someone who splits his or her time supporting multiple products, or is located at an outsourced support center.
Abacus 1031 Customer Care 12 Month Agreement: Subscription support gives you peace of mind. Your staff doesn't have to add law practice management or legal accounting software experts...we are. Here's what you get:
- Free maintenance releases while covered by agreement.
- Unlimited access to online training modules.
- Get expert support (one hour or 10 incidents per user license, whichever comes first).
- Customers on support get free payroll tax table updates.
To get off to a great start, Customer Care is required your first year as an Abacus 1031 user:
- Training modules are narrated lessons that demonstrate the tasks commonly performed in law offices and give you and your staff a great start in getting the most out of Abacus 1031.
- Each support call would usually cost $100. You’ll save hundreds of dollars in support inquiry fees with your support agreement in place.
- When exciting new features are added in subsequent versions of Abacus 1031, customers with support agreements get the very best discounts on upgrades. That alone will save you many hundreds of dollars.
"I am very impressed with how much the instructors at Abacus care about users learning to use the software."
Kathy Steinhauser, Independence, MO
The Abacus support/training agreement: It’s a great value!
Customized On-Site or Telephone Consulting
If you'd like someone to install, setup or otherwise customize your Abacus 1031 system for you, we can help make that happen. Your implementation will be fast, easy and affordable. Please call us for more information or to set up a consultation. |
